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Better results.

Building Better Sites has everything you need to research, plan, design, and test your way to a better website for your organization.

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THE SIX STEPS

Prepare for greatness.

STEP ONE

Identify

Get input from your stakeholders. Identify strengths and weaknesses of your current site and competitor sites.

Next, assign priorities and set the scope of work. From here, you can determine budget, timing, and how to measure success. Establish your North Star and Single Source of Truth (SSOT).

 

STEP TWO

Observe

Do a Competitive Analysis and User Research. Do comparisons from other projects, other sites, other sources, best practices, and psychology studies.

Use anything that has a bearing on the project. Look for practical examples and don’t reinvent the wheel.

You want to gain as broad a perspective as possible to offset the effects of your implicit biases.

STEP THREE

Plan (Hypothesize)

Brainstorm. Ideate. Come up with possible solutions.

Develop personas, write their stories, and determine how to best create routes along which they are likely to travel. Your goals are two: 1. fulfilling their needs and 2. reaching your sales goals.

 

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STEP FOUR

Design (Experiment)

This is the most practical step – solutions are designed, developed and staged for testing.

Here is where all of your planning takes on real form with content strategy, information architecture, writing, and design. This in-progress version can be easily tested and revised to refine and determine when you are ready to launch.

STEP FIVE

Test and Measure

Test fully, but as quickly as possible. Make sure you take good notes and make recordings.

We have eliminated the guesswork from the established methods for testing and measuring. You’ll find worksheets included at each stage where keeping a record is essential.

STEP SIX

Decide

Here is the payoff. From information from the goals we set (Step 1) and observations we made (Step 2) we evaluate the hypotheses (Step 3) based on experiments (Step 4) from reviewing the Measurements (Step 5).

Now all you have to do is choose one of three possible outcomes: Keep, Discard, or Modify.

BONUS EXTRAS

It's a guidebook for your website

Glossary of UX and web design terms

Fifteen worksheets that eliminate guesswork

Business insights that go beyond pushing pixels

110% MONEY-BACK GUARANTEE

If in the first 30 days you do not get results with this book, we will return 110% of your purchase price.

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About the author

Zachary J Gray

Member:
Internet Marketing Association, User Experience Professionals Association

Awards:
AVA Digital 2x Platinum,  1x Gold, Behance Featured Designer, Marcomm Award, GBA Industry Excellence in Branding

Agencies:
Weber Shandwick NY, Digitas, Leo Burnett, JDA Worldwide, VMLY&R

Proven with these Fortune 500 clients and top agencies.

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